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Hello everyone,
I'm a bit new to gaming in the Linux world and am having problems with Steam crashing on launch. I have been trying to find a way to troubleshoot this by myself but have been unsuccessful.

POL comes up with a message saying that it is an error in POL_wine and the debug spits out everything below. Any helpful tips or pointers would be greatly appreciated. I am using a bit of an older computer, AMD core with Nvidia video cards, Linux Mint 17 with KDE, Play On Linux 4.2.2.

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[2015-06-13 18:57:51] Downloading update (32,790 of 43,931 KB)...
[2015-06-13 18:57:51] Downloading update (33,063 of 43,931 KB)...
[2015-06-13 18:57:51] Downloading update (33,358 of 43,931 KB)...
[2015-06-13 18:57:52] Downloading update (33,691 of 43,931 KB)...
[2015-06-13 18:57:52] Downloading update (33,996 of 43,931 KB)...
[2015-06-13 18:57:52] Downloading update (34,345 of 43,931 KB)...
[2015-06-13 18:57:52] Downloading update (34,651 of 43,931 KB)...
[2015-06-13 18:57:53] Downloading update (34,956 of 43,931 KB)...
[2015-06-13 18:57:53] Downloading update (35,262 of 43,931 KB)...
[2015-06-13 18:57:53] Downloading update (35,600 of 43,931 KB)...
[2015-06-13 18:57:53] Downloading update (35,936 of 43,931 KB)...
[2015-06-13 18:57:54] Downloading update (36,242 of 43,931 KB)...
[2015-06-13 18:57:54] Downloading update (36,547 of 43,931 KB)...
[2015-06-13 18:57:54] Downloading update (36,852 of 43,931 KB)...
[2015-06-13 18:57:54] Downloading update (37,159 of 43,931 KB)...
[2015-06-13 18:57:55] Downloading update (37,469 of 43,931 KB)...
[2015-06-13 18:57:55] Downloading update (37,832 of 43,931 KB)...
[2015-06-13 18:57:55] Downloading update (38,172 of 43,931 KB)...
[2015-06-13 18:57:55] Downloading update (38,501 of 43,931 KB)...
[2015-06-13 18:57:56] Downloading update (38,838 of 43,931 KB)...
[2015-06-13 18:57:56] Downloading update (39,181 of 43,931 KB)...
[2015-06-13 18:57:56] Downloading update (39,535 of 43,931 KB)...
[2015-06-13 18:57:56] Downloading update (39,987 of 43,931 KB)...
[2015-06-13 18:57:57] Downloading update (40,392 of 43,931 KB)...
[2015-06-13 18:57:57] Downloading update (40,834 of 43,931 KB)...
[2015-06-13 18:57:57] Downloading update (41,278 of 43,931 KB)...
[2015-06-13 18:57:57] Downloading update (41,749 of 43,931 KB)...
[2015-06-13 18:57:58] Downloading update (42,297 of 43,931 KB)...
[2015-06-13 18:57:58] Downloading update (42,857 of 43,931 KB)...
[2015-06-13 18:57:58] Downloading update (43,397 of 43,931 KB)...
[2015-06-13 18:57:58] Downloading update (43,931 of 43,931 KB)...
[2015-06-13 18:57:58] Download complete.
[2015-06-13 18:57:58] uninstalled manifest found in C:\Program Files\Steam\package\steam_client_win32 (1).
[2015-06-13 18:57:58] Found pending update
[2015-06-13 18:57:58] Installing update...
[2015-06-13 18:57:59] Extracting package...
[2015-06-13 18:58:12] Installing update...
[2015-06-13 18:58:14] Failed to clean up after update, continuing...
[2015-06-13 18:58:14] Cleaning up...
[2015-06-13 18:58:14] Update complete, launching Steam...
[2015-06-13 18:58:14] Shutdown
[0613/185820:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8
wine: Unhandled page fault on read access to 0x00000020 at address 0x7bc3e349 (thread 000d), starting debugger...
[06/19/15 22:16:58] - Running wine-1.7.33 Steam.exe (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
[0619/221710:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8
[06/19/15 22:17:55] - Running wine-1.7.33 Borderlands.exe (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam/steamapps/common/Borderlands/Binaries)
[06/19/15 22:18:19] - Running wine-1.7.33 Steam.exe (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
[0619/221822:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8
[06/19/15 22:18:38] - Running wine-1.7.33 Steam.exe (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
fixme:ver:GetCurrentPackageId (0x32e490 (nil)): stub
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f0069e0, 0x3f040cf0, 0x3f040ce8
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f0069e0, 0x3f040d28, 0x3f040d20
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f0069e0, 0x3f040cb8, 0x3f040cb0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f0069e0, 0x3f040d60, 0x3f040d58
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f0069e0, 0x3f040d98, 0x3f040d90
fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
fixme:imm:ImmGetOpenStatus (0x1b0bc8): semi-stub
fixme:ver:GetCurrentPackageId (0x32e35c (nil)): stub
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:dwmapi:DwmSetWindowAttribute (0x2007e, 2, 0x32e96c, 4) stub
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
fixme:heap:HeapSetInformation 0x110000 0 0x33fcdc 4
fixme:ver:GetCurrentPackageId (0x30e5b0 (nil)): stub
fixme:process:SetProcessDEPPolicy (3): stub
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:thread:GetThreadPreferredUILanguages 56, 0x33f7a4, (nil) 0x33f7a8
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7d018d6c, 0x2035010, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7d018d6c
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7d018d6c, 0x2045860, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7d018d6c
fixme:advapi:StopTraceA (0, "Steam Event Tracing", 0xd0eddd4) stub
fixme:advapi:StartTraceA (0xd0ede60, "Steam Event Tracing", 0xd0eddd4) stub
fixme:advapi:OpenTraceA 0xd0edc34: stub
fixme:advapi:EnableTrace (1, 0x10, 4, {22fb2cd6-0e7b-422b-a0c7-2fad1fd0e716}, cafe4242): stub
fixme:advapi:CloseTrace cafe4242: stub
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:winsock:WSALookupServiceBeginW (0x33f690 0x00000ff0 0x33f6cc) Stub!
fixme:hnetcfg:fw_apps_get__NewEnum 0x20362d8, 0xd7de4fc
fixme:advapi:ProcessTrace 0xd9ca148 1 (nil) (nil): stub
fixme:hnetcfg:fw_app_put_ProcessImageFileName 0x2035028, L"C:\\Program Files\\Steam\\steam.exe"
fixme:hnetcfg:fw_app_put_Name 0x2035028, L"Steam"
fixme:hnetcfg:fw_app_put_Enabled 0x2035028, -1
fixme:hnetcfg:fw_apps_Add 0x2034f70, 0x2035028
err:ole:CoGetClassObject class {e2b3c97f-6ae1-41ac-817a-f6f92166d7dd} not registered
err:ole:CoGetClassObject no class object {e2b3c97f-6ae1-41ac-817a-f6f92166d7dd} could be created for context 0x1
[0619/221841:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8
fixme:iphlpapi:NotifyAddrChange (Handle 0x33f7d8, overlapped 0x157778): stub
fixme:win:RegisterDeviceNotificationW (hwnd=0x20064, filter=0x33f7e4,flags=0x00000000) returns a fake device notification handle!
fixme:win:RegisterDeviceNotificationW (hwnd=0x20064, filter=0x33f7e4,flags=0x00000000) returns a fake device notification handle!
fixme:ver:GetCurrentPackageId (0x1cbe9f8 (nil)): stub
fixme:file:FindFirstFileExW flags not implemented 0x00000002
fixme:win:EnumDisplayDevicesW ((null),0,0x33f0bc,0x00000000), stub!
fixme:ver:GetCurrentPackageId (0x33fba8 (nil)): stub
fixme:iphlpapi:NotifyAddrChange (Handle 0xa8403cc, overlapped 0xa8403d0): stub
fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_HANDLE_INFORMATION
fixme:win:RegisterDeviceNotificationA (hwnd=0x20056, filter=0xe0ce4f0,flags=0x00000004) returns a fake device notification handle!
err:ole:CoGetClassObject class {77f10cf0-3db5-4966-b520-b7c54fd35ed6} not registered
err:ole:CoGetClassObject no class object {77f10cf0-3db5-4966-b520-b7c54fd35ed6} could be created for context 0x1
fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
fixme:imm:ImmReleaseContext (0x30054, 0x20b6188): stub
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
fixme:win:RegisterDeviceNotificationA (hwnd=0x2003e, filter=0x32e4e4,flags=0x00000004) returns a fake device notification handle!
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f0069e0, 0x3f040cf0, 0x3f040ce8
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f0069e0, 0x3f040d28, 0x3f040d20
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f0069e0, 0x3f040cb8, 0x3f040cb0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f0069e0, 0x3f040d60, 0x3f040d58
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f0069e0, 0x3f040d98, 0x3f040d90
fixme:dbghelp:elf_search_auxv can't find symbol in module
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
fixme:ver:GetCurrentPackageId (0x33f014 (nil)): stub
fixme:win:UnregisterDeviceNotification (handle=0xcafeaffe), STUB!
fixme:win:UnregisterDeviceNotification (handle=0xcafeaffe), STUB!
fixme:iphlpapi:CancelIPChangeNotify (overlapped 0x157778): stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub

 

Edité par nekat_eman

This probably isn't terribly helpful, but I'm having the same issue. I am also on Linux Mint 17, but Cinnamon. I've been trying to get it to work for the past couple of weeks with no success whatsoever. (https://www.playonlinux.com/en/topic-13182.html)

I've tried several different Nvidia drivers, including the one's bundled with mint, from Nvidia's site, and from xorg-edge.

I've tried completely removing POL, installing fresh from the .deb on their site, and from Mint's package manager.

I completely removed and re-added wine.

I tried a half dozen different versions of wine in POL.

The only thing I haven't done yet is completely wipe Mint and start from scratch, which I'm just about there. If anyone else has anything that can help, it would be appreciated.

First, start by downloading the newest version of PlayOnLinux:  4.2.8
Did you disable the In-Game Community Overlay?
Also, Borderlands has a launcher that requires dotnet40 package. Try installing that or just disable it by adding argument:  -NoLauncher

I tested Borderlands a few years ago and it ran perfectly...

Note:  Wine 1.7.40 and newer supports the In-Game Overlay

I updated to 4.2.8 and Steam still crashes after it updates. All it says is "Error in main, Steam crashed."
Is there a way to disable in game overlay without launching steam?
The strange thing was is I did a reinstall of PoL before I updated it, and Steam worked fine for a bit, I started downloading Borderlands and it got to about 80% then crashed and haven't been able to get it to relaunch since. Going to try to reinstal Steam now that I've updated PoL.

That is strange it worked for a while and then crashed
Recently I've been getting "steamwebhelper" errors but it doesn't crash Steam.  Just pops up with an error and I click "OK"

Have you installed the 32-bit libraries for Mint?
Use the Synaptics Package Manager and search for ia32-libs or multiarch

I have a feeling you have them installed because normally PlayOnLinux will complain if you don't

http://wiki.playonlinux.com/index.php/Graphics_Card_Drivers

Very nice! Keeping that link, Thanks

It's good to always check the wiki. We try to add to it all of the time. I plan on putting quite a few hours in to it in the next week or two to make it even more robust. :D

Loving the Wiki!

I have managed to fix Steam not starting and am now faced with making Borderlands work. I noticed I had run out of room on my "/" partition and ended up doing a fresh install of the OS after resising partitions. Steam starts up and loads fine, but now Borderlands crashes and the debugger shows:
 

[06/25/15 23:18:15] - Running wine-1.3.26 Steam.exe steam://rungameid/8980 (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Borderlands/drive_c/Program Files (x86)/Steam)
[0625/231818:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8
[0625/231818:ERROR:dns_config_service_win.cc(564)] DNS registry watch failed to start. 

The almighty Google has thrown a bunch of different results and I'm a bit stummped again. I believe I am using the right video drivers, but I will continue to experiment with it for a bit.

Is there some trick on getting Steam games in general working? Should I have installed the game using the POL installer or steam installer?
https://www.playonlinux.com/en/topic-10208-Playonlinux_and_Steam_Games.html
Had a derp there...

Having fixed that, the game is still not launching, though I have found this page here which makes refrence to needing vcrun2008, vcrun2005, and d3dx components installed. I was checking the configuration and was missing vcrun2008, but trying to install through the configuration window the installation hangs. Is there a workaround for installing components in POL?
 

Edité par nekat_eman

Use the Borderlands Steam installer. That is what it is there for. Don't do a manual install. Click "INSTALL" in POL, search for Borderlands, run the installer, and when asked if you want to install it via Steam, do that. It will do everything for you. Also, you really should go through Wiki, as that stuff is covered in there at great length. 

There is no workaround for installing components because the install components tab works. If it isn't working for you, then there is something else going on with your system. 

The reason I ask, is because during the install for Borderlands wine comes up with an error "Wine program crash - Internal Errors - Invalid parameters received", but the install completes. Or is this a normal thing? I have given the wiki a go over, and I do believe I am following the instructions properly at this point.

It appears that part of my problem had to do with this : https://www.playonlinux.com/en/topic-13151.html

But now the game launches for a breif moment, wine shows an error and debugger spits out:

[06/28/15 04:08:56] - Running wine-1.3.26 Steam.exe steam://rungameid/8980 (Working directory : /home/kevin/.PlayOnLinux/wineprefix/Borderlands/drive_c/Program Files (x86)/Steam)
[0628/040859:ERROR:network_change_notifier_win.cc(173)] WSALookupServiceBegin failed with: 8

Full system info:

System:    Host: Amelia Kernel: 3.13.0-37-generic x86_64 (64 bit, gcc: 4.8.2)
           Desktop: KDE 4.14.2 (Qt 4.8.6) Distro: Linux Mint 17.1 Rebecca
Machine:   Mobo: ASUSTeK model: CROSSHAIR version: 1.XX Bios: Phoenix version: ASUS CROSSHAIR 0119 date: 06/30/2006
CPU:       Dual core AMD Athlon 64 FX-62 (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 svm) bmips: 11250.9
           Clock Speeds: 1: 2812.730 MHz 2: 2812.730 MHz
Graphics:  Card-1: NVIDIA GF116 [GeForce GTS 450 Rev. 2] bus-ID: 01:00.0
           Card-2: NVIDIA GF116 [GeForce GTS 450 Rev. 2] bus-ID: 05:00.0
           X.Org: 1.15.1 drivers: nvidia,nouveau (unloaded: fbdev,vesa) Resolution: 1920x1080@60.0hz
           GLX Renderer: GeForce GTS 450/PCIe/SSE2 GLX Version: 4.2.0 NVIDIA 304.125 Direct Rendering: Yes
Audio:     Card-1: NVIDIA MCP55 High Definition Audio driver: snd_hda_intel bus-ID: 00:0e.1
           Card-2: 2x NVIDIA GF116 High Definition Audio Controller driver: snd_hda_intelsnd_hda_intel bus-ID: 05:00.1
           Sound: Advanced Linux Sound Architecture ver: k3.13.0-37-generic
Network:   Card-1: NVIDIA MCP55 Ethernet driver: forcedeth port: b000 bus-ID: 00:10.0
           IF: eth0 state: down mac: 00:15:f2:f4:5f:a2
           Card-2: NVIDIA MCP55 Ethernet driver: forcedeth port: ac00 bus-ID: 00:11.0
           IF: eth1 state: up speed: 1000 Mbps duplex: full mac: 00:15:f2:f4:5f:a3
Drives:    HDD Total Size: 4300.9GB (45.2% used) 1: id: /dev/sda model: WDC_WD1500ADFD size: 150.0GB
           2: id: /dev/sdb model: WDC_WD1500HLFS size: 150.0GB 3: id: /dev/sdc model: ST3500320AS size: 500.1GB
           4: id: /dev/sde model: WDC_WD1001FALS size: 1000.2GB 5: id: /dev/sdd model: ST3500320AS size: 500.1GB
           6: id: /dev/sdf model: ST2000DL003 size: 2000.4GB
Partition: ID: / size: 28G used: 6.4G (25%) fs: ext4 ID: /home size: 109G used: 46G (44%) fs: ext4
           ID: swap-1 size: 2.00GB used: 0.35GB (17%) fs: swap
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 50.0C mobo: 40.0C gpu: 0.0:51C
           Fan Speeds (in rpm): cpu: 2947
Info:      Processes: 181 Uptime: 7:32 Memory: 1155.2/3952.7MB Runlevel: 2 Gcc sys: 4.8.4 Client: Shell inxi: 1.8.4

 

Edité par nekat_eman

I've been getting a lot of crashes with Windows Steam.  I have noticed almost every single one of them have "steamwebhelper.exe" in the error.

I have Steam working now, I don't believe our problems were related though.

I do notice that the POL page for Borderlands there's an update that's being tested. What sort of risks would I be taking if I gave it a try?

https://www.playonlinux.com/en/app-534-Borderlands.html

Main risk is that it doesn't work