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im trying to install Averenum the complete saga and it just stays at create virtual drive. im using ubuntu 18.04

Can anyone help,here is debug info....

nap/bin"
declare -x PATH_ORIGIN="/home/jwick/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin"
declare -x PLAYONLINUX="/usr/share/playonlinux"
declare -x POL_ARCH="x86"
declare -x POL_COOKIE="rn5HguRqbx7GqDIQSuk3"
declare -x POL_CURL="curl"
declare -x POL_DNS="playonlinux.com"
declare -x POL_HOST="127.0.0.1"
declare -x POL_ID="33728915"
declare -x POL_LANG="en"
declare -x POL_OS="Linux"
declare -x POL_PORT="30000"
declare -x POL_PYTHON="python"
declare -x POL_SetupWindow_ID="19113"
declare -x POL_TERM="x-terminal-emulator"
declare -x POL_UPTODATE="TRUE"
declare -x POL_USER_ARCH="x86"
declare -x POL_USER_ROOT="/home/jwick/.PlayOnLinux/"
declare -x POL_WGET="env LD_LIBRARY_PATH=\"\" wget --prefer-family=IPv4 -q"
declare -x PWD="/usr/share/playonlinux/python"
declare -x QT4_IM_MODULE="xim"
declare -x QT_ACCESSIBILITY="1"
declare -x QT_IM_MODULE="ibus"
declare -x REPERTOIRE="/home/jwick/.PlayOnLinux/"
declare -x SCRIPTID="GOG.com - Avernum: The Complete Saga"
declare -x SED="sed"
declare -x SESSION_MANAGER="local/DesertBack:@/tmp/.ICE-unix/1524,unix/DesertBack:/tmp/.ICE-unix/1524"
declare -x SETUPWINDOW_INIT="true"
declare -x SHELL="/bin/bash"
declare -x SHLVL="3"
declare -x SITE="http://repository.playonlinux.com"
declare -x SSH_AGENT_PID="1620"
declare -x SSH_AUTH_SOCK="/run/user/1000/keyring/ssh"
declare -x TEXTDOMAIN="pol"
declare -x TEXTDOMAINDIR="/usr/share/locale/"
declare -x TITLE="GOG.com - Avernum: The Complete Saga"
declare -x TITRE="PlayOnLinux"
declare -x UBUNTU_MENUPROXY="0"
declare -x USER="jwick"
declare -x USERNAME="jwick"
declare -x VERSION="4.2.12"
declare -x WGETRC="/home/jwick/.PlayOnLinux//configurations/wgetrc"
declare -x WINDOWPATH="2"
declare -x WINEDLLOVERRIDES="winemenubuilder.exe=d"
declare -x WINEPREFIX="/home/jwick/.PlayOnLinux//wineprefix/default"
declare -x WINE_SITE="http://wine.playonlinux.com/binaries"
declare -x WorkingDirectory="/home/jwick"
declare -x XAUTHORITY="/run/user/1000/gdm/Xauthority"
declare -x XDG_CONFIG_DIRS="/etc/xdg/xdg-ubuntu:/etc/xdg"
declare -x XDG_CURRENT_DESKTOP="ubuntu:GNOME"
declare -x XDG_DATA_DIRS="/usr/share/ubuntu:/usr/local/share:/usr/share:/var/lib/snapd/desktop"
declare -x XDG_MENU_PREFIX="gnome-"
declare -x XDG_RUNTIME_DIR="/run/user/1000"
declare -x XDG_SEAT="seat0"
declare -x XDG_SESSION_DESKTOP="ubuntu"
declare -x XDG_SESSION_ID="2"
declare -x XDG_SESSION_TYPE="x11"
declare -x XDG_VTNR="2"
declare -x XMODIFIERS="@im=ibus"

10/07/18 17:23:07 - [POL_Call] Message: Calling POL_GoG_setup
10/07/18 17:23:09 - [POL_Call] Message: ----- Starting function POL_GoG_setup -----
10/07/18 17:23:09 - [POL_GPG_auth_script] Message: Checking signature of POL_GoG_setup
10/07/18 17:23:09 - [POL_GPG_install_key] Message: Importing PlayOnLinux public key
10/07/18 17:23:09 - [POL_Source] Message: POL GPG : Good signature
10/07/18 17:23:09 - [source] Message: PlayOnLinux can understand GoG_Download
10/07/18 17:23:12 - [POL_SetupWindow_icon_menu] Message: icon_menu answer: Use a setup file in my computer
10/07/18 17:23:12 - [POL_SetupWindow_InstallMethod] Message: Install method: LOCAL
10/07/18 17:23:12 - [source] Message: Install method LOCAL
10/07/18 17:23:19 - [POL_SetupWindow_browse] Message: browser answer: /home/jwick/Downloads/complete avernum saga/setup_avernum3_2.1.0.4.exe
10/07/18 17:23:19 - [POL_Call] Message: ----- Ending function POL_GoG_setup -----
10/07/18 17:23:19 - [POL_Wine_SelectPrefix] Message: Selecting prefix: Avernum_gog
10/07/18 17:23:19 - [POL_System_SetArch] Message: POL_ARCH set to x86
10/07/18 17:23:19 - [POL_Wine_PrefixCreate] Message: Setting POL_WINEVERSION to 1.4.1
10/07/18 17:23:19 - [POL_Wine_PrefixCreate] Message: Creating prefix (1.4.1)...
10/07/18 17:23:19 - [POL_Wine_PrefixCreate] Message: Prefix already exists
10/07/18 17:23:22 - [POL_SetupWindow_menu] Message: menu answer: Erase (virtual drive content will be lost)
10/07/18 17:23:22 - [POL_Wine_PrefixCreate] Message: Erase Prefix
10/07/18 17:23:22 - [POL_Wine_PrefixCreate] Message: Using wine 1.4.1
10/07/18 17:23:22 - [POL_Wine_InstallVersion] Message: Installing wine version path: 1.4.1, x86
10/07/18 17:23:23 - [POL_Config_PrefixWrite] Message: Prefix config write: ARCH x86
10/07/18 17:23:23 - [POL_Config_PrefixWrite] Message: Prefix config write: VERSION 1.4.1
10/07/18 17:23:23 - [POL_Wine] Message: Running wine-1.4.1 --version (Working directory : /home/jwick/.PlayOnLinux/shortcuts)
10/07/18 17:23:23 - [POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonmac.com/fr/page-26-Winemenubuilder.html
wine-1.4.1
10/07/18 17:23:23 - [POL_Wine] Message: Wine return: 0
10/07/18 17:23:29 - [POL_LoadVar_PROGRAMFILES] Message: Getting Program Files name
10/07/18 17:23:29 - [POL_Wine] Message: Running wine-1.4.1 cmd /c echo %ProgramFiles% (Working directory : /home/jwick/.PlayOnLinux/shortcuts)
10/07/18 17:23:29 - [POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonmac.com/fr/page-26-Winemenubuilder.html
Wine cannot find the FreeType font library.  To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
http://www.freetype.org
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
Wine cannot find the FreeType font library.  To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
http://www.freetype.org
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
C:\Program Files
10/07/18 17:23:29 - [POL_Wine] Message: Wine return: 0
10/07/18 17:23:32 - [POL_Call] Message: Calling POL_GoG_install
10/07/18 17:23:34 - [POL_Call] Message: ----- Starting function POL_GoG_install -----
10/07/18 17:23:34 - [POL_GPG_auth_script] Message: Checking signature of POL_GoG_install
10/07/18 17:23:34 - [POL_GPG_install_key] Message: Importing PlayOnLinux public key
10/07/18 17:23:34 - [POL_Source] Message: POL GPG : Good signature
10/07/18 17:23:34 - [POL_Call] Message: Calling POL_Function_SetNativeExtension
10/07/18 17:23:34 - [POL_Call] Message: ----- Starting function POL_Function_SetNativeExtension -----
10/07/18 17:23:34 - [POL_GPG_auth_script] Message: Checking signature of POL_Function_SetNativeExtension
10/07/18 17:23:34 - [POL_GPG_install_key] Message: Importing PlayOnLinux public key
10/07/18 17:23:34 - [POL_Source] Message: POL GPG : Good signature
10/07/18 17:23:34 - [POL_Wine] Message: Running wine-1.4.1 regedit /home/jwick/.PlayOnLinux//tmp/nativeext.reg (Working directory : /home/jwick/.PlayOnLinux/tmp)
10/07/18 17:23:34 - [POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonmac.com/fr/page-26-Winemenubuilder.html
Wine cannot find the FreeType font library.  To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
http://www.freetype.org
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
10/07/18 17:23:34 - [POL_Wine] Message: Wine return: 0
10/07/18 17:23:34 - [POL_Call] Message: ----- Ending function POL_Function_SetNativeExtension -----
10/07/18 17:23:34 - [POL_Call] Message: Calling POL_Install_gdiplus
10/07/18 17:23:35 - [POL_Call] Message: ----- Starting function POL_Install_gdiplus -----
10/07/18 17:23:35 - [POL_GPG_auth_script] Message: Checking signature of POL_Install_gdiplus
10/07/18 17:23:35 - [POL_GPG_install_key] Message: Importing PlayOnLinux public key
10/07/18 17:23:35 - [POL_Source] Message: POL GPG : Good signature
10/07/18 17:23:35 - [POL_Download_Resource] Message: Downloading resource http://download.microsoft.com/download/a/b/c/abc45517-97a0-4cee-a362-1957be2f24e1/WindowsXP-KB975337-x86-ENU.exe
10/07/18 17:23:35 - [POL_Download_Resource] Message: Resource already present
10/07/18 17:23:35 - [POL_System_CheckFS] Message: Checking filesystem for WindowsXP-KB975337-x86-ENU.exe
10/07/18 17:23:35 - [POL_Wine] Message: Running wine-1.4.1 WindowsXP-KB975337-x86-ENU.exe /extract:C:\Tmp /q (Working directory : /home/jwick/.PlayOnLinux/ressources)
Wine cannot find the FreeType font library.  To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
http://www.freetype.org
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
Wine cannot find the FreeType font library.  To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
http://www.freetype.org
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
err:module:load_builtin_dll failed to load .so lib for builtin L"winex11.drv": libSM.so.6: cannot open shared object file: No such file or directory
Application tried to create a window, but no driver could be loaded.
Unknown error (127).
err:systray:initialize_systray Could not create tray window
Application tried to create a window, but no driver could be loaded.
Unknown error (127).

I am trying to install Averenum the complete saga too, using Ubuntu Budgie 20. 

(1) The seven Avernum games are sold as a single package 'The Complete Saga' but they are only available on the website as single games which have to be downloaded individually. 

(2) When PlayOnLinux attempts to download 'The Complete Saga' there is no *.exe that corresponds to that description so I select one of the seven individual games *.exe to install.

(3) PlayOnLinux then attempts to install the game - and for hours it shows the message "please wait while ... the_complete_saga.exe installs. It frequently generates the message 'unable to connect to GOG please check your wifi connection' - there is nothing wrong with my wifi.

(4) It is a wild guess, but I suspect that there may be an incompatibility between what PlayOnLinux is trying to find and install and the actual *.exe files available for download and installation. Thus despite repeated attempts and wasted hours waiting for the games to install all I get is 'please wait'.

(5) Maybe someone reading this message could check whether the misnaming of the files is the reason why the games never install? 

(6) It only cost about £10 so it is no big loss if I have to write off this whole frustrating episode but I would really enjoy playing the Avernum games again (spent hours playing these games back in the day and want to take a trip down memory lane).

BTW, just to mention in passing, my eyesight is poor so I set my laptop to scale the fonts to 125%. Because PlayOnLinux does not have scaleable displays most of the writing is unreadable on every pop-up - the text just writes over the lines above. It may be that the solution is there in the app but because I cannot read it I cannot find it. And the exact same problem affects this forum display too - half the text is off the screen on the righthand side. I use Vivaldi browser and I can scale the text to fit the window but I am typing this message by guesswork because the text is now so small I cannot read it. I think the people working on PlayOnLinux maye need to review their support for disabled users. Not all of us have 20:20 vision - just a thought. 

Anyway, if someone could contact me about how to get Avernum to install, that would be great. Many thanks. 

Hello,

(2) Perhaps look at the script involved, it is there.

(3) Strange...

(4) same answer as point (2).

(5) we lack volunteers...

(6) feel free to try to debug the current script.

Edité par Dadu042