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the software download url is http://cdn.chinastock.com.cn/downloadwz/neptune20/neptune24.exe

 

this software not work at all,when i start it,it show this window.
the log is below.how can i fix it?

 

playonlinux 4.2.6

wine-1.6.2

uname:Linux feilong-home 4.2.0-35-generic #40-Ubuntu SMP Tue Mar 15 22:15:45 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

 

 

 

 

 

[04/22/16 09:05:57] - Running wine- TdxW.exe (Working directory : /home/feilong/.PlayOnLinux/wineprefix/yhzq/drive_c/yhzq)
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER: unimplemented DisconnectEx
fixme:threadpool:RtlQueueWorkItem Flags 0x1 not supported
fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
wine: Unhandled division by zero at address 0x35493f4 (thread 003b), starting debugger...
Unhandled exception: divide by zero in 32-bit code (0x035493f4).
fixme:dbghelp:addr_to_linear Failed to linearize address 10df:ffd0 (mode 0)
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:035493f4 ESP:0530e968 EBP:049d3a84 EFLAGS:00210246(  R- --  I  Z- -P- )
 EAX:00000000 EBX:049d33b8 ECX:00000000 EDX:00000000
 ESI:00000000 EDI:00000000
Stack dump:
0x0530e968:  00000000 049d33b8 0357812c 00000000
0x0530e978:  00000000 00000000 00000000 049d39b6
0x0530e988:  00000000 00000000 00000000 00000000
0x0530e998:  00000000 00000000 00000000 00000000
...skipped 183 line(s)...
  \-PE    7e9d0000-7e9da000    \               version
ELF    7e9da000-7eb28000    Deferred        user32<elf>
  \-PE    7e9f0000-7eb28000    \               user32
ELF    7eb28000-7eb96000    Deferred        advapi32<elf>
  \-PE    7eb30000-7eb96000    \               advapi32
ELF    7eb96000-7ecae000    Deferred        gdi32<elf>
  \-PE    7eba0000-7ecae000    \               gdi32
ELF    7ecae000-7ed5b000    Deferred        msvcrt<elf>
  \-PE    7ecc0000-7ed5b000    \               msvcrt
ELF    7ef5b000-7ef69000    Deferred        libnss_files.so.2
ELF    7ef69000-7ef76000    Deferred        libnss_nis.so.2
ELF    7ef76000-7ef91000    Deferred        libnsl.so.1
ELF    7ef91000-7efde000    Deferred        libm.so.6
ELF    f73f5000-f73fa000    Deferred        libdl.so.2
ELF    f73fa000-f75b5000    Deferred        libc.so.6
ELF    f75b6000-f75d3000    Deferred        libpthread.so.0
ELF    f75d6000-f75e0000    Deferred        libnss_compat.so.2
ELF    f75f5000-f77ab000    Dwarf           libwine.so.1
ELF    f77ad000-f77d1000    Deferred        ld-linux.so.2
ELF    f77d3000-f77d4000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000e services.exe
    0000001f    0
    0000001e    0
    00000014    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001d    0
    00000019    0
    00000017    0
    00000013    0
0000001b plugplay.exe
    00000021    0
    00000020    0
    0000001c    0
00000032 (D) C:\yhzq\TdxW.exe
    0000003c    0
    0000003b    0 <==
    0000003a    0
    00000039    0
    00000038    0
    00000037    0
    00000033    0
00000034 explorer.exe
    00000036    0
    00000035    0

First try updating your PlayOnLinux to 4.2.10

Then download Wine 1.8-staging and try installing the game again.

Is there an english version for Neptune?
Also do you have 32-bit libraries installed?
Are you using a 32-bit virtual drive?

Thank you, I will try it.

 

this program doesn't have english version

 

Ok, so I won't be able to install it, but definitely try 32-bit libraries and virtual drive. Then report back here