Forums

Wine/POL - Battle.net Connection Issues

Why Hearthstone won't work on my system

Auteur Réponses
Novare Jeudi 27 Aoüt 2015 à 0:02
Novare

Hi,

I'm currently trying to install Hearthstone on my Ubuntu 15.05 (64bit) rig using PlayOnLinux but always experience connection issues with the Battle.net-client, which is required to play for some reason. Once I try to login I get sent in a queue which states that I have to wait (probably) less than a minute since Battle.net "seems to be pretty busy right now". After that, the Battle.net Launcher says that the connection failed ("Additional help": BLZBNTBGS8000000E (14000)) and offers me to continue in offline-mode (which won't help much, since I need to be connected to play Hearthstone).

 

This error occurred on every setup I tried to make this thing working on. First, I tried the script provided by PlayOnLinux, since that didn't work I tried to install Hearthstone without that and once that failed I tried to just install the Battle.net client (all via POL) - all of those attempts led to the same problem.

 

There are a few fixes for this very issue and general issues with POL and Hearthstone online, none of them worked for me (e.g. the "dbghelp (Disabled) and msvcrp (Native, Builtin)"-Fix, installing wininet and adding it to the DLL-list, adding battle.net.dll to the list etc.). I also tried using different versions of Wine, but that didn't solve the problem either (versions I tried: 1.7.15 (recommended by the Hearthstone-POL-installation-script), 1.7.46, 1.7.49 and 1.7.50. I should probably also add that the Battle.net-Servers are in fact up, so there has to be a problem with my setup. The servers I'm trying to connect to are the European ones, my Hearthstone/Battle.net installation is set to be in German, therefore I can't really provide any screenshots showcasing the output of the Battlenet-Client and have to stick with describing the issue.

 

I fully understand that the installation-script is currently in the beta-stage, but this has to be solvable somehow since there's a lot of people successfully running Hearthstone on Ubuntu. Any help related to this issue is greatly appreciated, keep up the good work!

Novare Samedi 29 Aoüt 2015 à 18:03
Novare

Update: Yesterday I switched back to Windows 8.1 and installed the native version of Hearthstone and, surprisingly, got the same error message. I think it's pretty safe to say that this isn't a problem with POL, but with Hearthstone/Battle.net itself, since a lot of forum posts in the official Hearthstone forum report the same issue. I'll mark this as solved, since it's not a POL related issue, apparantly.

This site allows content generated by members, and we promptly remove any content that infringes copyright according to our Terms of Service. To report copyright infringement, please send a notice to dmca-notice@playonlinux.com