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I have been unsuccessul while trying to install an application supplied by a hardware vendor.

It seems that the failure may be due to an attempt to obtain and to invoke installers for package dependencies (e.g. .NET), but I can conclude nothing definite, having difficulty intepretting the messages reliably.

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[002B:002C][2021-06-14T22:41:10]i001: Burn v3.11.2.4516, Windows v6.1 (Build 7601: Service Pack 1), path: C:\windows\temp\{BFA3A507-6FFA-4E80-8D16-18D7AD7D1FF8}\.cr\JabraDirectSetup.exe
[002B:002C][2021-06-14T22:41:10]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Jabra\Direct4'
[002B:002C][2021-06-14T22:41:10]i000: Initializing string variable 'DFUDriverInstallFolder' to value '[ProgramFilesFolder]Jabra\Drivers'
[002B:002C][2021-06-14T22:41:10]i000: Initializing hidden variable 'LaunchTarget'
[002B:002C][2021-06-14T22:41:10]i009: Command Line: '-burn.clean.room=Z:\home\epl\dwnld\JabraDirectSetup.exe -burn.filehandle.attached=164 -burn.filehandle.self=168'
[002B:002C][2021-06-14T22:41:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'Z:\home\epl\dwnld\JabraDirectSetup.exe'
[002B:002C][2021-06-14T22:41:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'Z:\home\epl\dwnld\'
[002B:002C][2021-06-14T22:41:10]i000: Setting string variable 'WixBundleLog' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110.log'
[002B:002C][2021-06-14T22:41:10]i000: Setting string variable 'WixBundleName' to value 'Jabra Direct'
[002B:002C][2021-06-14T22:41:10]i000: Setting string variable 'WixBundleManufacturer' to value 'GN Audio A/S'
[002B:002F][2021-06-14T22:41:10]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[002B:002F][2021-06-14T22:41:10]i000: Setting version variable 'WixBundleFileVersion' to value '5.4.33519.0'
[002B:002C][2021-06-14T22:41:10]i100: Detect begin, 4 packages
[002B:002C][2021-06-14T22:41:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full'
[002B:002C][2021-06-14T22:41:10]i000: Registry key not found. Key = 'SOFTWARE\Jabra\Xpress'
[002B:002C][2021-06-14T22:41:10]i000: Setting numeric variable 'XPRESSINSTALLED' to value 0
[002B:002C][2021-06-14T22:41:10]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to false.
[002B:002C][2021-06-14T22:41:10]i101: Detected package: NetFx452Web, state: Absent, cached: None
[002B:002C][2021-06-14T22:41:10]i101: Detected package: JabraDirect.msi, state: Absent, cached: None
[002B:002C][2021-06-14T22:41:10]i101: Detected package: DFUDriverSetupX86Setup.msi, state: Absent, cached: None
[002B:002C][2021-06-14T22:41:10]i101: Detected package: DFUDriverSetupX64Setup.msi, state: Absent, cached: None
[002B:002C][2021-06-14T22:41:10]i052: Condition 'XPRESSINSTALLED = 0 OR WixBundleInstalled' evaluates to true.
[002B:002C][2021-06-14T22:41:10]i199: Detect complete, result: 0x0
[002B:002F][2021-06-14T22:41:14]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[002B:002C][2021-06-14T22:41:14]i200: Plan begin, 4 packages, action: Install
[002B:002C][2021-06-14T22:41:14]w321: Skipping dependency registration on package with no dependency providers: NetFx452Web
[002B:002C][2021-06-14T22:41:14]i000: Setting string variable 'NetFx452FullWebLog' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110_000_NetFx452Web.log'
[002B:002C][2021-06-14T22:41:14]i000: Setting string variable 'WixBundleRollbackLog_JabraDirect.msi' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110_001_JabraDirect.msi_rollback.log'
[002B:002C][2021-06-14T22:41:14]i000: Setting string variable 'WixBundleLog_JabraDirect.msi' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110_001_JabraDirect.msi.log'
[002B:002C][2021-06-14T22:41:14]i052: Condition 'NOT VersionNT64' evaluates to false.
[002B:002C][2021-06-14T22:41:14]i052: Condition 'VersionNT64' evaluates to true.
[002B:002C][2021-06-14T22:41:14]i000: Setting string variable 'WixBundleRollbackLog_DFUDriverSetupX64Setup.msi' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110_002_DFUDriverSetupX64Setup.msi_rollback.log'
[002B:002C][2021-06-14T22:41:14]i000: Setting string variable 'WixBundleLog_DFUDriverSetupX64Setup.msi' to value 'C:\users\epl\Temp\Jabra_Direct_20210614224110_002_DFUDriverSetupX64Setup.msi.log'
[002B:002C][2021-06-14T22:41:14]i201: Planned package: NetFx452Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[002B:002C][2021-06-14T22:41:14]i201: Planned package: JabraDirect.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[002B:002C][2021-06-14T22:41:14]i201: Planned package: DFUDriverSetupX86Setup.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[002B:002C][2021-06-14T22:41:14]i201: Planned package: DFUDriverSetupX64Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[002B:002C][2021-06-14T22:41:14]i299: Plan complete, result: 0x0
[002B:002C][2021-06-14T22:41:14]i300: Apply begin
[002B:002C][2021-06-14T22:41:14]i010: Launching elevated engine process.
[002B:002C][2021-06-14T22:41:14]i011: Launched elevated engine process.
[002B:002C][2021-06-14T22:41:15]i012: Connected to elevated engine.
[0030:0031][2021-06-14T22:41:15]i358: Pausing automatic updates.
[0030:0031][2021-06-14T22:41:15]i359: Paused automatic updates.
[0030:0031][2021-06-14T22:41:15]i360: Creating a system restore point.
[0030:0031][2021-06-14T22:41:15]i361: Created a system restore point.
[0030:0031][2021-06-14T22:41:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, options: 0x7, disable resume: No
[0030:0031][2021-06-14T22:41:15]i000: Caching bundle from: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\.be\JabraDirectSetup.exe' to: 'C:\ProgramData\Package Cache\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}\JabraDirectSetup.exe'
[0030:0031][2021-06-14T22:41:15]i320: Registering bundle dependency provider: {3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, version: 5.4.33519.0
[0030:0031][2021-06-14T22:41:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, resume: Active, restart initiated: No, disable resume: No
[002B:0035][2021-06-14T22:41:15]w343: Prompt for source of package: NetFx452Web, payload: NetFx452Web, path: Z:\home\epl\dwnld\redist\NDP452-KB2901954-Web.exe
[002B:0035][2021-06-14T22:41:15]i338: Acquiring package: NetFx452Web, payload: NetFx452Web, download from: http://go.microsoft.com/fwlink/?LinkId=397707
[002B:0035][2021-06-14T22:41:15]e000: Error 0x80072f76: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=397707' to: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web'
[002B:0035][2021-06-14T22:41:15]w343: Prompt for source of package: NetFx452Web, payload: NetFx452Web, path: Z:\home\epl\dwnld\redist\NDP452-KB2901954-Web.exe
[002B:0035][2021-06-14T22:41:18]i338: Acquiring package: NetFx452Web, payload: NetFx452Web, download from: http://go.microsoft.com/fwlink/?LinkId=397707
[002B:0035][2021-06-14T22:41:18]e000: Error 0x80072f76: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=397707' to: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web'
[002B:0035][2021-06-14T22:41:18]w343: Prompt for source of package: NetFx452Web, payload: NetFx452Web, path: Z:\home\epl\dwnld\redist\NDP452-KB2901954-Web.exe
[002B:0035][2021-06-14T22:41:21]i338: Acquiring package: NetFx452Web, payload: NetFx452Web, download from: http://go.microsoft.com/fwlink/?LinkId=397707
[002B:0035][2021-06-14T22:41:21]e000: Error 0x80072f76: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=397707' to: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web'
[002B:0035][2021-06-14T22:41:21]w343: Prompt for source of package: NetFx452Web, payload: NetFx452Web, path: Z:\home\epl\dwnld\redist\NDP452-KB2901954-Web.exe
[002B:0035][2021-06-14T22:41:24]i338: Acquiring package: NetFx452Web, payload: NetFx452Web, download from: http://go.microsoft.com/fwlink/?LinkId=397707
[002B:0035][2021-06-14T22:41:24]e000: Error 0x80072f76: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=397707' to: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web'
[002B:0035][2021-06-14T22:41:24]e000: Error 0x80072f76: Failed to acquire payload from: 'http://go.microsoft.com/fwlink/?LinkId=397707' to working path: 'C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web'
[002B:0035][2021-06-14T22:41:24]e313: Failed to acquire payload: NetFx452Web to working path: C:\windows\Temp\{6807260B-D9EC-48C7-A9F4-B5C66F2BD3D2}\NetFx452Web, error: 0x80072f76.
[002B:002C][2021-06-14T22:41:24]e000: Error 0x80072f76: Failed while caching, aborting execution.
[0030:0031][2021-06-14T22:41:24]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, resume: None, restart: None, disable resume: No
[0030:0031][2021-06-14T22:41:24]i330: Removed bundle dependency provider: {3407c066-e923-47ae-8abc-5d0b1cc8a7c2}
[0030:0031][2021-06-14T22:41:24]i352: Removing cached bundle: {3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, from path: C:\ProgramData\Package Cache\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}\
[0030:0031][2021-06-14T22:41:24]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3407c066-e923-47ae-8abc-5d0b1cc8a7c2}, resume: None, restart initiated: No, disable resume: No
[002B:002C][2021-06-14T22:41:24]i399: Apply complete, result: 0x80072f76, restart: None, ba requested restart:  No

 

 

Edited by brainchild