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Hi, I am a newcomer to PlayOnMac, and I am trying to begin running Windows-based Steam games with it.

I have a fresh Mac OS X Catalina 10.15.5 installation on my Macbook Pro. I installed the newest version of PlayOnMac (4.4) about an hour ago, which supposedly now works with Mac OS X Catalina as of 4 July 2020 (yesterday).

Gatekeeper is disabled.

I go to "Install a program" in PlayOnMac and search for "Steam" and click Install. I click Next a few times and reach "Welcome to PlayOnMac Installation Wizard" with text "This wizard will help you install Steam on your computer", etc. I click Next. It then shows me: "macOS Catalina user: 32bits wine version are no longer available. We are going to use the system wine version instead". I click Next. Then it creates a virtual drive and proceeds to next screen where it says "Please wait while Steam is installed..." and then just hangs forever. A "wine32on64-reloader" icon appears in my dock.

What is the problem?

Edited by rschultz1986

Hmm, can you try to restart your computer (to ensure that all wine processes are killed) and retry?

I have the exact same problem. I restarted my computer and it gets stuck on the creation of a virtual drive. There are also two wine preloader "command" icon in my dock and when i click on them only a line of pixels appear in the middle of my screen!

Edited by f_therrien

Can you send me the logs from the debugger please?

[07/05/20 21:57:14] - Running wine- --version (Working directory : /Applications/PlayOnMac.app/Contents/Resources/playonlinux/python)

wine-4.12.1

 

PlayOnMac logfile

-------------------

Date: 07/05/20 21:57:14

 

> PlayOnMac Version

  4.4

> uname -a

  Darwin MacBook-Pro-de-Francis-2.local 19.5.0 Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64 x86_64

> lsb_release -a

  

> wine --version

  wine-4.12.1

> POL_WINEVERSION

  

> WINEPREFIX

  /Users/francis/Library/PlayOnMac//wineprefix/Steam

> Distribution

   10.15.5 (19.5.0)

> glxinfo \| grep rendering

  

> glxinfo \| grep renderer

  

> OpenGL libs (Direct rendering testing)

  

  

 

[07/05/20 21:57:14] - Running wine- cmd /c echo %ProgramFiles% (Working directory : /Applications/PlayOnMac.app/Contents/Resources/playonlinux/python)

000b:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

000d:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0010:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

0012:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0014:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0012:err:ole:marshal_object couldn't get IPSFactory buffer for interface {00000131-0000-0000-c000-000000000046}

0012:err:ole:marshal_object couldn't get IPSFactory buffer for interface {6d5140c1-7436-11ce-8034-00aa006009fa}

0012:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hres=0x80004002

0012:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, 80004002

0012:err:ole:get_local_server_stream Failed: 80004002

0014:err:ole:marshal_object couldn't get IPSFactory buffer for interface {00000131-0000-0000-c000-000000000046}

0014:err:ole:marshal_object couldn't get IPSFactory buffer for interface {6d5140c1-7436-11ce-8034-00aa006009fa}

0014:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hres=0x80004002

0014:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, 80004002

0014:err:ole:get_local_server_stream Failed: 80004002

0017:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0017:err:syslink:SYSLINK_SetFont Failed to create link font!

Interesting. Was there an older version of PlayOnMac installed before?

No, it was the first time I installed it

Well,

Do you have XQuartz installed?

Not to my knowledge.

Can you try to install it (https://www.xquartz.org/) just to see if it's better?

Hi,

I got the same problem. I solved it by installing FreeType (as the log said: To enable Wine to use TrueType fonts please install a version of FreeType greater than or equal to 2.0.5.)

I have a very similar debug file as f_therrien above, and I understand it is telling me to install FreeType, but is there a special installation procedure I should use for installing FreeType on Mac OS X such that PlayOnMac will see it on my system? I used the Homebrew method described here: http://macappstore.org/freetype/ and it is still producing the same debug errors about FreeType 2.0.5 or later not being found, even after system restart.

I'm having the same issue - installing XQuartz made no difference. I am not tech savvy enough to figure out  installing freetype if that is the solution.

Can confirm I'm also having this issues. Interesting that several people are all inquiring at the same time!

I have a very similar debug file as f_therrien above, and I understand it is telling me to install FreeType, but is there a special installation procedure I should use for installing FreeType on Mac OS X such that PlayOnMac will see it on my system? I used the Homebrew method described here: http://macappstore.org/freetype/ and it is still producing the same debug errors about FreeType 2.0.5 or later not being found, even after system restart.

 

Quote from rschultz1986

I used the same method, but before doing this I had downloaded FreeType manually and tried to configure it. I don't know if this makes any difference?

Ok, I'll try to figure out what's happening. It is strange that the problem does not occur to me

I installed xquartz and the same thing occurs. Also, the debugging report remains the same!

Quentin - thank you very much for your great job!

 

Could you clarify the following:

 

- Does PonMac 4.4. work under Catalina 64b (and newer) only or under Mojave 10.14.6 (or older) too?

 

- Does PonMac 4.4. support the both 64 & 32b apps or 64b only?

 

- How would you recommend (if I have PonMac 4.3.4 on my Mac) - to upgrade it to PonMac 4.4. at first and upgrade MacOS Mojave to Catalina after or vise versa?

 

- Is Xquartz installation required?

 

At the moment I installed PonMac 4.4. on OS Mojave and trying to create 64b virtual disk for my 64b app - but no success yet - creation process looks like hanging (working ~ 30 min without any success yet).

 

Thank you,

Denis

Edited by dvg1970

I got the same problem, I got stuck on creating the virtual drive and it just stays there forever, I have it running for more than 02 hours now thinking it would work yet it doesnt.

I tried the 64bit virtual drive to install on this procedure.

 

Im on MacOS Mojave 10.14.6 running POM 4.4 and i have the same problem described above: the virtual drive takes forever to create. For me, the virtual drive is created almost instantly, and you can see it in the configure window but that pop-up windows saying "creating virtual drive" never goes away.