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Baattle.Net is stuck while installing

Endless "Updating Agent.exe"

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Yonulya Sunday 18 December 2016 at 11:32
YonulyaAnonymous

Hello everybody,

 

I am doing my first experience on Linux, with Manjaro, and I am having a problem installing Battle.Net. (In order to install Heroes of the storm).

 

Indeed, after starting the BattleNet setup, the GUI freezes on “Updating Agent.exe”

 

I am using a 4.8.14-1-MANJARO x86_64.

The POL version used is the 4.2.10.

Below, the debugger log of the last try.

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[12/18/16 10:41:57] - Running wine-1.9.15 /home/paulauchon/Downloads/Battle.net-Setup.exe (Working directory : /home/paulauchon/Downloads)
 
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
 
p11-kit: couldn't load module: /usr/lib32/pkcs11/gnome-keyring-pkcs11.so: /usr/lib32/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
 
fixme:wbemprox:client_security_SetBlanket 0x7e0edba8, 0x122ad0, 10, 0, (null), 3, 3, (nil), 0x00000000
 
fixme:wbemprox:client_security_Release 0x7e0edba8
 
fixme:wbemprox:enum_class_object_Next timeout not supported
 
fixme:ver:GetCurrentPackageId (0x33f860 (nil)): stub
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
err:wininet:open_http_connection create_netconn failed: 12029
 
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
 
fixme:wbemprox:client_security_SetBlanket 0x7df5aba8, 0x13eed8, 10, 0, (null), 3, 3, (nil), 0x00000000
 
fixme:wbemprox:client_security_Release 0x7df5aba8
 
fixme:wbemprox:enum_class_object_Next timeout not supported
 
fixme:ver:GetCurrentPackageId (0x5c0ea08 (nil)): stub
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
err:wininet:open_http_connection create_netconn failed: 12029
 
fixme:d3d:wined3d_guess_card No card selector available for card vendor 0000 (using GL_RENDERER "Gallium 0.4 on llvmpipe (LLVM 3.9, 256 bits)").
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
err:wininet:open_http_connection create_netconn failed: 12029
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
err:wininet:open_http_connection create_netconn failed: 12029
 
fixme:win:EnumDisplayDevicesW ((null),0,0x33f398,0x00000000), stub!
 
fixme:heap:GetPhysicallyInstalledSystemMemory stub: 0x33f7e8
 
fixme:d3d:wined3d_guess_card No card selector available for card vendor 0000 (using GL_RENDERER "Gallium 0.4 on llvmpipe (LLVM 3.9, 256 bits)").
 
fixme:wininet:InternetSetOptionW Option 77 STUB
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:win:EnumDisplayDevicesW ((null),0,0x33ef18,0x00000000), stub!
 
fixme:heap:GetPhysicallyInstalledSystemMemory stub: 0x33f368
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
err:seh:setup_exception_record stack overflow 1392 bytes in thread 0050 eip 7bc486a8 esp 06a10dc0 stack 0x6a10000-0x6a11000-0x6b10000
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
 
<html><head><title>Object moved</title></head><body>
 
 
<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
 
 
</body></html>
 
 
GIF89a#<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
 
 
</body></html>
 
 
GIF89a#<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
 
 
</body></html>

 

I tried to do some searches about p11-kit, and Wininet. But nothing seems to work.

Moreover, I did some searches about RtlSetHeapInformation, but I could not find anything about it.

 

Now, I do not really know how I could investigate more.

So I am here to find some help about this issue. Any suggestion will be welcome.

 

Thanks for reading me.

(Edit : I am sorry for the double A in the title frown)

 

See ya’

Edited by Yonulya
RavonTUS Friday 6 January 2017 at 3:16
RavonTUS

Greetings,

Try my post on installing Diablo 3 (dated 05-Jan-2017).  It will at least get Battle.net installed for you.  From there you can try Heros.

https://www.playonlinux.com/en/app-1195-Diablo_III.html

-RavonTUS
Yonulya Tuesday 10 January 2017 at 21:33
YonulyaAnonymous

Hello RavonTUS,

 

It is ok for me with wine 2.0-rc3-staging and the "Enable_CSMT for better graphic performance" checked.

Note : In addition, I had to install lib32-ldap. [I am running Manjaro 16.10]

 

Heroes of the storm is now installing, so cool !

 

However, I still have some problems with the lib32-p11-kit. I do not know why, but, the debugger print frequently "p11-kit: couldn't load module"

Do you have the same problem with Diablo ?

Moreover, I can use the Battle.Net chat, but can not see what friends have sent to me, and what I have send to them.

Does it ring you a bell ?

 

In any case, thanks a lot for your post !

 

Cheers.
Yonulya Thursday 12 January 2017 at 20:26
YonulyaAnonymous

Hello everybody,

 

It was a little bit complicated for me.

Indeed, after HOTS was installed, it crashed after the startup.

But now it is ok. smiley

Here it is how I did :

 

First, I followed this tutorial with the 2.0-rc3-staging wine version and with "Enable_CSMT for better graphic performance" checked.
Then I installed HOTS.

To finish, once the game has been installed :

1) I have installed vcrun2015 with winetricks (winetricks -v vcrun2015... Or something like that, I do not remember exactly)

2) I have had to set "api-ms-win-crt-math-l1-1-0" and "ucrtbase" libraries at "Native" into winecfg.

And that's all folk !

 

Thanks once more RavonTUS.

Cheers !
 

Edited by Yonulya
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