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[Issue] Photoshop CS6 crashing

Author Replies
userqty1 Saturday 23 January 2016 at 15:42
userqty1Anonymous

Hi!

I'm using Mint 17.2, my default Wine version is 1.9.1, and I used this guide to install Photoshop CS6. I followed it to the letter, nothing is different.

When I try to open the application, however, it says Photoshop has crashed. The debugger output is this:

[01/23/16 06:13:59] - Running wine-1.7.20-PhotoshopBrushes Photoshop.exe (Working directory : /home/[user]/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Photoshop)
fixme:actctx:parse_expect_elem unexpected element L"/dependentAssembly"
fixme:actctx:parse_manifest_buffer failed to parse manifest (null)
fixme:actctx:parse_expect_elem unexpected element L"/dependentAssembly"
fixme:actctx:parse_manifest_buffer failed to parse manifest (null)
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
err:shell:HCR_GetFolderAttributes should be called for simple PIDL's only!
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x32fd20 1 C) semi-stub
fixme:system:SetProcessDPIAware stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x32f2a0,0x00000000), stub!
fixme:clipboard:AddClipboardFormatListener 0x1004e: stub
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:msvcrt:__clean_type_info_names_internal (0x4f6fa64) stub
fixme:msvcrt:__clean_type_info_names_internal (0x3f0ae4) stub
fixme:msvcrt:__clean_type_info_names_internal (0x3ce0dd4) stub
fixme:msvcrt:__clean_type_info_names_internal (0x3c9ed7c) stub
fixme:msvcrt:__clean_type_info_names_internal (0x364ecfc) stub
fixme:msvcrt:__clean_type_info_names_internal (0x10094524) stub
fixme:msvcrt:__clean_type_info_names_internal (0x34e3f24) stub

Thank you for your input!
-user qty: 1

JohntheFish Saturday 23 January 2016 at 15:55
JohntheFish

Similar problem. Mint 17.3. This ia all new to me, so my apologies if I am missing something obvious or the info I have posted is incomplete.

fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
err:ole:CoInitializeEx Attempt to change threading model of this apartment from apartment threaded to multi-threaded
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:wbemprox:client_security_SetBlanket 0x7d5b1abc, 0x2835fa8, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7d5b1abc
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d96a05-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d96a05-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d969c0-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d96a05-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d96a05-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d969c0-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d96a05-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d96a05-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d969c0-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d96a05-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d96a05-f192-11d4-a65f-0040963251e5} could be created for context 0x17
err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111
err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {88d969c0-f192-11d4-a65f-0040963251e5} could be created for context 0x17
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
err:ole:CoInitializeEx Attempt to change threading model of this apartment from apartment threaded to multi-threaded
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:wbemprox:client_security_SetBlanket 0x7c58eabc, 0x500b0e0, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c58eabc
err:ole:CoInitializeEx Attempt to change threading model of this apartment from apartment threaded to multi-threaded
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:wbemprox:client_security_SetBlanket 0x7c58eabc, 0x500b0e0, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c58eabc
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:wbemprox:client_security_SetBlanket 0x7c58eabc, 0x5238a50, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c58eabc
fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
[01/23/16 10:32:40] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[01/23/16 10:32:53] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directoryp11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: /usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared object file: No such file or directory[01/23/16 10:37:02] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:37:56] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:39:22] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:41:20] - Running wine-1.7.46-staging winecfg (Working directory : /usr/share/playonlinux/python)
[01/23/16 10:42:43] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:42:52] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:43:08] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
err:shell:HCR_GetFolderAttributes should be called for simple PIDL's only!
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x32fcc8 1 C) semi-stub
fixme:system:SetProcessDPIAware stub!
[01/23/16 10:54:10] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:56:12] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:56:26] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:58:04] - Running wine-1.7.46-staging winecfg (Working directory : /usr/share/playonlinux/python)
[01/23/16 10:58:23] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
[01/23/16 10:59:02] - Running wine-1.7.46-staging Photoshop.exe (Working directory : /home/john/.PlayOnLinux/wineprefix/PhotoshopCS6/drive_c/Program Files/Adobe/Adobe Photoshop CS6)
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
err:shell:HCR_GetFolderAttributes should be called for simple PIDL's only!
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x32fcc8 1 C) semi-stub
fixme:system:SetProcessDPIAware stub!
 

JohntheFish Sunday 24 January 2016 at 20:04
JohntheFish

Whatever it was going wrong, its working now. I had been using cinamon, buit decided to try xfce. After installing xfce, logging out and logging iun on xfce, photoshop now works. Logging out and logging in on cinamon, Photoshop now also works on cinamon.

Did installing xfce also pull in the missing files? or is that justy a coincidence?

Anyway, its now working OK.

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