The forum

- Name of the distribution: Neverwinter V20140625a (installer version anyway, can't load so I'm not sure, it's the latest downloaded 10/25/14)
- Name of the software and its version POL 4.2.2
- Your desktop Zorin 9 (Ubuntu 14.04)
- Errors from the software. And if possible, tell when and/or where it happens. No errors, just stuck at Updating screen 
- Your computer configuration. Acer laptop, T4500 Intel dual-core 2.0ghz, 2gigram.  

Internet, both wired and wireless 4.8-5.8g avg. through Network Manager

I loaded pol, and installed Neverwinter/Arch Launcher no problem (that I saw), when I open POL, it has the Icon for the Arch Launcher, I click it, and the square grey box pops up, and says updating, however it sits there for 10-15 minutes before I give up. It says, "Updating", then changes to "Download 0% of whatever KB", and that's where it stops, and it will go no farther, so it's trying to run, but it's like it can't get internet connection. Usually I boot back into Windows and play, I don't have that much time usually, so I can't wait forever to see if it's going to actually do something, and still have time to run a whole mission.  

I noticed, on another thread in this forum, people were talking about using Firefox/Chrome rather than IE. Did I misread that, or is that possible? Would it help any if I went that direction. I have used POL, before with mixed results, of course some of the programs were known to work correctly, and others either had no previous reviews, or were known not to work. Any direction someone could give would be appreciated, I hate having to reboot into windows just to play this for 30 minutes to an hour, then reboot back into Linux for everything else. If I didn't give enough information to start with, just let me know, I'm sure I left something out that you need.  

I'm aware of the launching/updating problems with Neverwinter as well.
I'm going to do some testing tonight and tomorrow to see what is going on.
I found that you don't need IE8, firefox or chrome for Arc to work.  Arch should pretty much work with corefonts, d3dx9 and tahoma packages.

I'm sure the made some kind of update that broke Wine.  This happens alot with clients like Uplay, Origin, Steam and Arc.

any update to this? having an issue getting arc to launch installs fine but I lauch

 

pol is latest variant installed with corefonts, d3dx9 and tahoma packages

 

wine 1.7.30 and 1.7.10 x86 *on an mutilib system) 

 

please note I can get steam instal fine but when I try to run the game throught he steam client launcher it patches and freezes

 

i3 aspire 4739 4gb kali linux (debian based) 

If you are using Steam, don't forget to disable the in-game overlay.  That causes games to crash all the time.

I tested Neverwinter about a month ago and it worked fine.  I backed up the virtual drive, so I could test it again.

I'm pulling my hair out with this. be damned it I can figure out. just need arc working fully for neverwinter for sto or any of the pwe games but 

here is a log dump and hope its appropriate pasting it here, if not I appologize.  if I can get playonlinux working on this laptop I am playing on for the games I want sto and neverwinter next comes my i7 desktop.

 

regards,

---

[01/23/15 18:49:26] - Running wine-1.7.10 --version (Working directory : /usr/share/playonlinux/python)
wine-1.7.10

PlayOnLinux logfile
-------------------
Date: 01/23/15 18:49:26

> PlayOnLinux Version
  4.2.5
> uname -a
  Linux kali 3.14-kali1-amd64 #1 SMP Debian 3.14.5-1kali1 (2014-06-07) x86_64 GNU/Linux
> lsb_release -a
  
> wine --version
  wine-1.7.10
> POL_WINEVERSION
  1.7.10
> WINEPREFIX
  /home/dave/.PlayOnLinux//wineprefix/arc
> Distribution
  Debian GNU/Linux Kali Linux 1.0.9
> glxinfo \| grep rendering
  direct rendering: Yes
> glxinfo \| grep renderer
  OpenGL renderer string: Mesa DRI Intel(R) Ironlake Mobile 
> OpenGL libs (Direct rendering testing)
  32bits direct rendering is enabled
  64bits direct rendering is enabled

[01/23/15 18:50:55] - Running wine-1.7.10 cmd /c echo %ProgramFiles% (Working directory : /usr/share/playonlinux/python)
C:\Program Files
[01/23/15 18:50:59] - Running wine-1.7.10 winecfg (Working directory : /home/dave/.PlayOnLinux/wineprefix/arc)
ALSA lib conf.c:3314:(snd_config_hooks_call) Cannot open shared library libasound_module_conf_pulse.so
ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM default
fixme:msg:pack_message msg 14 (WM_ERASEBKGND) not supported yet
[01/23/15 18:53:16] - ----- Starting function POL_Install_corefonts -----
[01/23/15 18:53:17] - ----- Starting function POL_Internal_InstallFonts -----
[01/23/15 18:55:39] - ----- Ending function POL_Internal_InstallFonts -----
[01/23/15 18:55:39] - ----- Ending function POL_Install_corefonts -----
[01/23/15 18:55:39] - ----- Starting function POL_Install_d3dx9 -----
[01/23/15 18:56:20] - Running wine-1.7.10 regedit /home/dave/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/dave/.PlayOnLinux/ressources)
[01/23/15 18:56:20] - Content of /home/dave/.PlayOnLinux//tmp/override-dll.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\DllOverrides]
"*d3dx9_24"="native, builtin"
"*d3dx9_25"="native, builtin"
"*d3dx9_26"="native, builtin"
"*d3dx9_27"="native, builtin"
"*d3dx9_28"="native, builtin"
"*d3dx9_29"="native, builtin"
"*d3dx9_30"="native, builtin"
"*d3dx9_31"="native, builtin"
"*d3dx9_32"="native, builtin"
"*d3dx9_33"="native, builtin"
"*d3dx9_34"="native, builtin"
"*d3dx9_35"="native, builtin"
"*d3dx9_36"="native, builtin"
"*d3dx9_37"="native, builtin"
"*d3dx9_38"="native, builtin"
"*d3dx9_39"="native, builtin"
"*d3dx9_40"="native, builtin"
"*d3dx9_42"="native, builtin"
"*d3dx9_42"="native, builtin"
"*d3dx9_43"="native, builtin"
-----------
[01/23/15 18:56:21] - ----- Ending function POL_Install_d3dx9 -----
[01/23/15 18:56:21] - ----- Starting function POL_Install_tahoma -----
[01/23/15 18:56:22] - ----- Starting function POL_SP2_Extract -----
[01/23/15 18:58:37] - ----- Ending function POL_SP2_Extract -----
[01/23/15 18:58:38] - ----- Starting function POL_SP2_Extract -----
[01/23/15 18:58:41] - ----- Ending function POL_SP2_Extract -----
[01/23/15 18:58:41] - ----- Ending function POL_Install_tahoma -----
[01/23/15 18:59:19] - Running wine-1.7.10 /home/dave/Downloads/ArcSetup.exe (Working directory : /)
fixme:wincodecs:PngDecoder_Block_GetCount 0x133be0,0x32eeac: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x134788,0x32eeac: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x135a18,0x32eeac: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x134e70,0x32eeac: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x135730,0x32eeac: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1383f0,0x32eeac: stub
fixme:ole:CoInitializeSecurity (0x33f958,-1,(nil),(nil),6,2,(nil),8192,(nil)) - stub!
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:apphelp:ApphelpCheckInstallShieldPackage stub: 0x33f1ec L"C:\\users\\dave\\Temp\\{22574042-325C-46D5-BEF7-0B757AEEBD53}\\Disk1\\data1.hdr"
err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-2.4.so.2: cannot open shared object file: No such file or directory
err:module:import_dll Loading library WLDAP32.dll (which is needed by L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe") failed (error c000007a).
err:module:LdrInitializeThunk Main exe initialization for L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe" failed, status c0000135
err:richedit:ReadStyleSheet skipping optional destination
err:richedit:ReadStyleSheet skipping optional destination
err:richedit:ReadStyleSheet skipping optional destination
fixme:explorerframe:taskbar_list_SetProgressState iface 0xb8ea80, hwnd 0x4004c, flags 2 stub!
fixme:explorerframe:taskbar_list_SetProgressValue iface 0xb8ea80, hwnd 0x4004c, ullCompleted 1, ullTotal 64 stub!
fixme:advapi:DecryptFileA ("C:\\users\\dave\\Temp\\IXP000.TMP\\", 00000000): stub
fixme:shell:IShellLinkW_fnGetPath (0xbd41b0): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xbd41b0): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xbd41b0): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xbd41b0): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xb8c700): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xb8c700): WIN32_FIND_DATA is not yet filled.
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:shell:IShellLinkW_fnGetPath (0xbbc4e8): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xbbc4e8): WIN32_FIND_DATA is not yet filled.
err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-2.4.so.2: cannot open shared object file: No such file or directory
err:module:import_dll Loading library WLDAP32.dll (which is needed by L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe") failed (error c000007a).
err:module:LdrInitializeThunk Main exe initialization for L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe" failed, status c0000135
fixme:shell:IShellLinkW_fnGetPath (0xbb9400): WIN32_FIND_DATA is not yet filled.
fixme:shell:IShellLinkW_fnGetPath (0xbb9400): WIN32_FIND_DATA is not yet filled.
err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-2.4.so.2: cannot open shared object file: No such file or directory
err:module:import_dll Loading library WLDAP32.dll (which is needed by L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe") failed (error c000007a).
err:module:LdrInitializeThunk Main exe initialization for L"C:\\users\\dave\\Temp\\{D83AC877-0B23-4405-885F-5A16A8DC4A50}\\{CED8E25B-122A-4E80-B612-7F99B93284B3}\\ArcDepends.exe" failed, status c0000135
fixme:service:SERV_QueryServiceObjectSecurity 0x1113f0 4 0x33fb4c 0 0x33fb48 - semi-stub
fixme:service:SERV_QueryServiceObjectSecurity 0x1113f0 4 0x1113c8 28 0x33fb48 - semi-stub
fixme:service:SetServiceObjectSecurity 0x1113f0 4 0x33fb20
[01/23/15 19:02:05] - Running wine-1.7.10 ArcLauncher.exe (Working directory : /home/dave/.PlayOnLinux/wineprefix/arc/drive_c/Program Files/Arc)
[01/23/15 19:02:11] - Running wine-1.7.10 ArcLauncher.exe (Working directory : /home/dave/.PlayOnLinux/wineprefix/arc/drive_c/Program Files/Arc)
fixme:shell:SetCurrentProcessExplicitAppUserModelID L"PERFECTWORLD.ARC.2.0": stub

 

ALSA lib conf.c:3314:(snd_config_hooks_call) Cannot open shared library libasound_module_conf_pulse.so

 

That is one thing that I would fix. You need to install the 32-bit version of libasound on your Linux system. Also:

 

err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-2.4.so.2: cannot open shared object file: No such file or directory

 

Looks like you need to install the 32-bit version of libldap into your Linux system, as well. 

thanks loading in the 32 bit versions now. well arc launched and updated and now game client is launched and updating. so far so good. thanks again been at this so long today couldn't see the forest for the trees

 

 

It's all good. :) I know that stuff can be a pain in the a** to read. lol. Glad it's working.

okay now at an impase I think

machine is a laptop acer 4739 i3 4gb ram 500gm kd running a debian 64 bit derivitive multilibe architecture.

 

now the launcher goes and the game screen opens then we crash I got a screenshot here of the error

I had the same error when my wine screen was 800x600 and again when I maxed it at 1366 x 768

 

btw I know its star trek and don't mean to hijack the thread but they both run off the same launcher and client and its what I am more familar with tech wize I play both. so figure if I can get one working the othe should in theory be a walk in the park

The screenshot is not the best indicator of an error. Debug output is preferred. Though, in this case, it looks like Arc instaler is wanting to call some d3d call that is not supported. I have not actually tried to install it in a while, so I have to imagine their installer has changed. I don't think it has to do with screen size, per se, but more how Wine is trying to handle the calls to d3d. You should probably check winehq.org and see if there are are any fixes, and if not, open a bug report with WineHQ to see if they can develop a fix. I have not had a chance to test, but worst case, I will test a bit on Monday and see what I come up with. 

 

btw I know its star trek and don't mean to hijack the thread but they both run off the same launcher and client and its what I am more familar with tech wize I play both. so figure if I can get one working the othe should in theory be a walk in the park

 

Quote from MacGyver

It's ok. Neverwinter and STO both use Arc, so if Arc is broken as their means of download, then that is all that we can do. 

Though, if I remember correctly, STO is available through Steam (for free, of course), so that you don't have to use the Arc client. Try this:

Create a new virtual drive with the newest 32-bit version of Wine 

Install Steam through:

PlayOnLinux -> configure -> select new virtual drive -> Install Components tab -> Steam

Then:

PlayOnLinux -> configure -> select virtual drive -> General tab -> Make a new shortcut...

and select the Steam executable.

Then, simply try to install STO via Steam (it is available for sure: http://store.steampowered.com/app/9900/ )

I think that would be easier than trying to get the Arc client working. Especially with Steam working fairly well through Wine as a content-delivery system. :)

(Sorry if my instructions are not completely correct. I am just going from thought, not actually testing.)

Edited by RoninDusette

well steam gets to the same point as arc and then it crashes the same way.

 

the client updates and verifies the files 100% still has me scratching my head going to try never winter I don't think it will be any different but might as well make sure. ;)

 

neverwinter exact same error, has me scratching my head.

I know it is an older topic, but I just installed Neverwinter and play STO for a long time now.

Arc is not needed to install NWO or STO. You can finde the old setup.exe files on the web (the old download from perfect world is still available if you have the direct link)

 

NWO: http://download.perfectworld.com/nw/neverwinter_setup.exe

STO: http://download.perfectworld.com/sto/star_trek_setup.exe

 

I have ARC, STO and NWO running in different wineprefix each one with different settings.

added the games manually to the arc client and can start them via ARC or without

Yeah, I kinda figured.  I downloaded Neverwinter through Arc, then just make a shortcut directly to the launcher.  Now I update and launch Neverwinter from there instead of Arc

I already wrote a script to get STO from Steam. That works fine without any issues. Although, if I could skip it, I will. I will take a look at this and write a script for NWO, as well as ammend the script for STO to make use of this. Thanks for that information. 

Awesome!  They are practically the same engine

Yeah. I have been playing a lot of STO lately since I scripted that Steam-based installer. lol. Tis quite fun. I heart space games. I did notice that the graphics are similar. I shouldn't have any issues getting this set up. I am super busy this week, but I am going to try and squeeze it in. :)

Really?  I only tested it in PlayOnLinux and didn't continue playing.  But on the other hand, I have been playing Neverwinter with my daughter and we LOVE it!  I heart fantasy games!